Refund Policy

Refund Summary

More than 7 days before match Full refund

3–7 days before match 50% refund

Less than 3 days before match No refund

Match cancelled by organisers Full refund

Listing rejected by our team Full refund

Ticket order — before sourcing Full refund

Ticket order — after delivery No refund

To request a refund for a match-day spotlight booking: 1. Email contact@fifa2026arenadigital.com with your booking reference number. 2. State the reason for the cancellation. 3. Refunds are processed within 5–7 business days to your original payment method. If your booking was rejected during our review process, a full refund is issued automatically within 48 hours.

Ticket orders can be refunded in full if requested before our team has sourced your tickets (typically within the first 4 hours of ordering). Once tickets have been sourced and the invoice sent to your email, sales are final. If we are unable to source tickets for your chosen match, a full refund is issued automatically.

If a match is cancelled, postponed, or significantly changed by the tournament organisers, all spotlight bookings for that match will receive a full refund within 5–7 business days. You will be notified by email.

Email: contact@fifa2026arenadigital.com Subject line: Refund Request — [Your Booking Reference] Please include your booking reference, the match name, and the reason for your request. We aim to respond within 24 hours.